DATA DELETION
Data deletion
You may ask us to delete personal data we hold from the form, email or another channel. This page is the erasure route under Hong Kong privacy law and the erasure right often used by EEA visitors.
Effective: 2026-10-22
How to ask
Email [email protected] with the subject “Data deletion”. Include your name, the email or phone, and what to remove (one enquiry, or all contact records).
What we do
After we confirm who you are, we stop using that data and delete or anonymise it from live systems in a reasonable time, except where the law requires us to keep it (accounts, a dispute, or security).
Statistics
Choose Necessary only to stop subsequent cross-date return-visit identification. Basic visit statistics continue. Email us to request deletion of existing identifiable records or object to basic statistics. Aggregated figures that cannot identify anyone may be retained.
Time
We usually finish within 30 days of a complete request. If it will take longer, we will say so.